When Milliseconds Matter: Troubleshooting Latency in Microservices

Srinivasa Rao Bittla
4 min readJan 9, 2025

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Have you ever wondered why your microservices feel sluggish, even though everything seems to be in place? Latency issues can be tricky, but they’re not impossible to resolve. Let’s walk through a step-by-step conversation to identify and fix the problem.

Step 1: Start with the Basics — How Bad is the Latency?

Question: What’s the actual delay you’re experiencing?
Are users complaining about slow response times? Or have you noticed spikes in your latency metrics? Start by asking yourself:

  • What’s the average response time (P50)?
  • How bad does it get during peak traffic (P95 or P99)?

Next Step:
If you’re not monitoring response times, now is the time to set up tools like Prometheus or Grafana. Distributed tracing tools like Jaeger or AWS X-Ray can give you a detailed map of how requests flow through your microservices and where the bottleneck occurs.

Step 2: Which Service is the Culprit?

Question: Is it one microservice or the entire system?
Latency often starts small but cascades into a larger issue. Here’s how to identify the troublemaker:

  • Look at the slowest service in the distributed tracing logs. Does it stand out?
  • Are multiple services showing higher response times, or is the issue isolated?

Key Insight:
If one service is slow, dig deeper into its dependencies. Could it be a slow database query, chained API calls, or resource contention?

Step 3: Is the Database Slowing Things Down?

Question: Are database queries the bottleneck?
Run these checks:

  • Are there any slow queries? Use profiling tools like MySQL EXPLAIN or MongoDB Profiler.
  • Are you seeing high connection pool usage? That could be a sign that the database can’t handle the incoming load.

Quick Fixes:

  • Add indexes to frequently queried fields.
  • Optimize queries by reducing joins or heavy aggregations.
  • Increase database connection pool limits, but watch for resource constraints.

Step 4: Could the Code Be More Efficient?

Question: Are your services doing more work than they need to?
Here’s how to find out:

  • Use profilers like Py-Spy for Python or YourKit for Java to analyze which functions are consuming the most time.
  • Check for loops, recursive calls, or redundant logic that could be slowing things down.

Quick Fixes:

  • Refactor inefficient code and remove unnecessary processing.
  • Break down complex operations into smaller, more manageable tasks.

Step 5: Is the Network Playing a Role?

Question: Are network delays causing the slowdown?
Microservices rely on communication over the network, which can add latency. Check:

  • Are payloads unnecessarily large? Compress them using gzip.
  • Are your services using HTTP/1.1? Switching to HTTP/2 can significantly improve performance by enabling multiplexing.

Quick Fixes:

  • Optimize payload sizes by sending only the data that’s needed.
  • Use caching to reduce unnecessary requests for repeated data.

Step 6: Can You Simulate Real-World Load?

Question: How does your system perform under load?
If your microservice works fine with a few users but slows down as traffic increases, load testing is crucial. Ask:

  • Can I simulate real-world traffic patterns to uncover hidden bottlenecks?
  • How does latency change as the number of users increases?

Tools to Use:

  • Gatling: Create high-performance load tests with detailed reports that highlight where latency increases.
  • JMeter: Simulate concurrent users and analyze throughput, response times, and failure rates.

Pro Tip:
Run these tests during staging or off-peak hours to avoid impacting real users

Step 7: Are Your Resources Sufficient?

Question: Are you running out of CPU, memory, or threads?
Resource contention is a common cause of latency. Check:

  • Is your Kubernetes pod or container running at its CPU/memory limits?
  • Are there enough threads to handle incoming requests?

Quick Fixes:

  • Scale horizontally by adding more instances of the service.
  • Allocate more CPU/memory to resource-intensive pods.

Step 8: What Changes Can Prevent Future Latency?

Question: What safeguards can you add to keep your services fast?
To avoid repeating the same issues, implement these practices:

  • Rate Limiting: Protect your services from being overwhelmed by traffic.
  • Circuit Breakers: Use tools like Netflix Hystrix to ensure a failing service doesn’t affect the entire system.

Regular Load Testing: Continuously test your system with tools like Gatling or JMeter to identify bottlenecks before they impact users.

Let’s Tie It All Together

Latency is not just a technical problem — it’s a user experience problem. Start by asking the right questions, monitor and measure your system, and work step-by-step to isolate the root cause. Tools like Gatling, JMeter, Jaeger, and Prometheus are your best friends on this journey.

Remember: Every millisecond matters. Fixing even small delays can turn frustrated users into loyal customers. So, where will you start?

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Citations

  1. “Distributed Tracing for Microservices.” Jaeger Documentation, 2025.
    https://www.jaegertracing.io/
  2. “Performance Testing with Gatling.” Gatling Official Documentation, 2025. https://gatling.io/
  3. “Testing APIs with JMeter.” Apache JMeter Documentation, 2025.
    https://jmeter.apache.org/
  4. “Best Practices for Microservices Performance.” Prometheus & Grafana, 2025. https://prometheus.io/

Disclaimer: All views expressed here are my own and do not reflect the opinions of any affiliated organization.

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Srinivasa Rao Bittla
Srinivasa Rao Bittla

Written by Srinivasa Rao Bittla

A visionary leader with 20+ years in AI/ML, QE, and Performance Engineering, transforming innovation into impact

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